Booking & Payment

A £50 refundable deposit is required to secure your booking.
The full balance of the rental agreement must be paid in full on delivery before setup begins.
Bookings are only confirmed once the deposit is received.
Cancellation & Refunds
More than 7 days before hire start date: Full refund or option to reschedule.
Less than 7 days before hire start date: No refund, but we may offer rescheduling at our discretion.

Delivery & Setup

We provide delivery, setup, and collection of the hot tub. (we aim to set up the day before your selected dates to allow temperature to get to desired temperature)
Customers must provide a flat, clean surface such as grass, patio, or decking for safe installation.
A safe power source is required (indoor or outdoor). We provide a 15m extension lead and waterproof socket connector.
A clean garden hose and water supply must be available for filling the hot tub.
Once filled, we will return for the initial water treatment when the temperature reaches 20°C.

By proceeding with a booking, you confirm that you have read, understood, and agree to these Terms & Conditions.

Only adults (18+) may rent a hot tub.
Children must be supervised at all times while using the hot tub.
No glass or sharp objects are permitted in or around the hot tub.
No standing, jumping, or diving into the hot tub.
The hirer is responsible for ensuring safe and appropriate use of the hot tub at all times

We provide full chemical treatment and instructions for maintaining water quality.
Customers are responsible for ensuring the water remains clean by following provided guidelines.
If the water becomes dirty or unsafe, we reserve the right to drain and refill at an additional charge.

A £50 refundable deposit is required for all bookings.
The deposit will be refunded after collection, provided there is no damage or excessive cleaning required.
Customers are responsible for any damage or loss caused to the hot tub or accessories during the hire period.
Each hot tub hire includes one spare filter cartridge. If additional cartridges are required due to improper use or failure to follow the maintenance guide, the cost will be deducted from the security deposit.

Louth Tubs for Hire is not responsible for any injury, accident, or damage resulting from the use of the hot tub.
The hirer accepts full responsibility for the safety of all users.
The hirer agrees to use the hot tub in accordance with the provided safety instructions

In cases of extreme weather (such as storms, heavy snow, or high winds), we may reschedule your booking for safety reasons.
If rescheduling is not possible, a full refund of the deposit will be provided.

We respect customer privacy and will only use personal details for booking and service purposes.
We do not share customer data with third parties.

For any inquiries or bookings, feel free to reach out to us. We are here to assist you with all your hot tub rental needs.